At a glance
- No advertising, tracking or analytics cookies. No third-party scripts or fonts are loaded.
- Details you send through the form are used only to answer your enquiry.
- You can ask for access, correction or deletion at any time.
Who is responsible for your data
The controller for personal data sent through this website is Mladen Tićak, licensed real estate agent, working with DUX Nekretnine, the authorised agency through which brokerage services are provided. Contact: mladen@dux-istra.com. Registration details of the agency are available from DUX Nekretnine and in any brokerage agreement.
What is collected, and why
| Data | Purpose | Legal basis |
|---|---|---|
| Name, email, message, and optionally phone, topic and listing link, entered in the enquiry form | To read your enquiry and reply to it | Your consent (the checkbox in the form) and steps taken at your request before a possible contract |
| A one-way hash of your IP address and the time of the request | To limit abuse and spam of the form. The IP address itself is not stored in the enquiry record | Legitimate interest in keeping the website secure |
| Technical request data (IP address, browser, pages requested) in the hosting provider's server logs | Operating and securing the website | Legitimate interest. Retained by the hosting provider under its own policy |
Providing the form data is voluntary, but without a name, email address and message I cannot answer you.
Who receives it
Your enquiry is sent to my email inbox through the website's hosting and email services, which process it on my behalf. If you decide to work with me under a brokerage agreement, the agency (DUX Nekretnine) is involved in the service as described in that agreement. I do not sell your data and I do not use it for marketing or newsletters.
How long it is kept
A backup copy of each enquiry is kept on the website server for up to 12 months and then deleted automatically. The email copy is kept as long as needed to deal with your enquiry. If a brokerage agreement follows, records that must be kept by law are retained for the legally required period.
Cookies and third parties
This website does not set cookies and does not use analytics, advertising or social-media scripts. Fonts are served from this website. Links to other sites, such as DUX Nekretnine or the property portal, lead to services with their own privacy policies.
Documents and sensitive data
Please do not send passports, ID numbers, bank details or other sensitive documents through the enquiry form. If documents are needed for your case, I will tell you how to share them securely.
Your rights
Under the GDPR you have the right to access your data, have it corrected or deleted, restrict or object to its processing, receive it in a portable format, and withdraw your consent at any time. Write to mladen@dux-istra.com. You also have the right to complain to the Croatian supervisory authority, the Personal Data Protection Agency (AZOP, azop.hr), or to the authority in your own country.
Last updated: 28 October 2026.